Privacy Policy

Last updated: January 2026

This page is maintained by TrustVault Finance Solutions to explain what we collect and how we use it.

Information We Collect

• Name, email, phone you provide when submitting a claim or creating an account.
• Dispute details: the merchant, amount, date, and supporting documents.
• Account activity (logins, balance changes) for security.

How We Use It

Solely to investigate, file, and resolve your billing dispute, communicate with you, and pay out recovered funds.

Sharing

We share information only with the merchant and your card issuer to the extent required to resolve your dispute. We never sell your data.

Security

We use industry-standard encryption in transit and at rest. Access to your data is restricted to the TrustVault specialist assigned to your case.

Your Rights

US residents can request a copy of their data or deletion at any time by emailing privacy@trustvaultfinance.com.